Promo eGift Card Terms and Conditions

Marriott Bonvoy Promotional eGift Card Terms and Conditions 

Updated September 2024

The following are the terms and conditions applicable to Marriott Bonvoy Promotional eGift Cards (the “Terms”).  Marriott Bonvoy Promotional eGift Cards (each a “Promo eGift Card” and, collectively, “Promo eGift Cards”) are issued by MI Fulfillment Services, LLC, a Maryland limited liability company (“MIFS”, “we” or “us”). MIFS is an indirect wholly-owned subsidiary of Marriott International, Inc. (“Marriott”). The terms “Cardholder”, “you” and “your” refer to the person who accepts or uses the Promo eGift Card. The Terms govern your use of Promo eGift Cards. By accepting or using a Promo eGift Card, you agree to be bound by these Terms. MIFS may update these Terms from time to time at its discretion. MIFS will provide the updated Terms by posting the updated Terms on this page, and the updated Terms will be effective upon posting. The posting of the updated Terms will constitute notice to you of the updated Terms. Please check back to review the current Terms prior to use, acceptance or transacting with your Promo eGift Card.

1.      Redemptions

• Promo eGift Cards may be redeemed for stays, as well as at participating retail, spa, golf, and food and beverage outlets, and meetings expenses at hotels operating under the following Marriott brands (collectively, “Eligible Brands”):

• The following brands in the Marriott portfolio DO NOT accept Cards:

• Unless otherwise indicated, Promo eGift Cards may be redeemed for stays, as well as at participating retail, spa, golf, and food and beverage outlets, and meetings expenses at the All-Inclusive by Marriott Bonvoy^® properties identified on https://all-inclusive.marriott.com that operate under one of the Eligible Brands.

• Promo eGift Cards may be redeemed on the following participating retail sites toward the purchase of Marriott retail branded merchandise for U.S. residents only (“Marriott Bonvoy Boutiques”):

• Promo eGift Cards are not redeemable at third-party travel booking sites or any other websites or locations unless specifically indicated in these Terms.
  
• Please note that while Cards are usable at the Eligible Brands and Marriott Bonvoy Boutiques listed above, they may not be usable at non-affiliated third-party establishments that are located within or on the same property as Eligible Brands (e.g., coffee shops, boutiques, etc.). Eligible Brands and Marriott Bonvoy Boutiques are subject to change in MIFS’ sole discretion.
• No photocopies of ​Promo eGift Cards will be honored.

• Promo eGift Cards expire at 11:59 p.m. Eastern Time (ET) on the date stated on the face of your Promo eGift Card and this date and time will NOT be extended.
• Promo eGift Cards have value up to the balance until used by you or the expiration date on your Promo eGift Card.  Promo eGift Card has NO VALUE on or after the expiration date indicated on your Promo eGift Card.
• Promo eGift Card is a prepaid promotional egift card, not a credit card or debit card.
• Promo eGift Cards are issued in United States Dollars.   If you make a purchase at an establishment in a foreign currency, the purchase price will be converted into U.S. dollars by us or our agents. Unless a particular rate is required by applicable law, you authorize us to choose a conversion rate that is acceptable to us when tendering the Promo eGift Card in another country. Currently, the conversion rate we use for a transaction in a foreign currency is no greater than the highest conversion rate identified by us or our agents from customary banking sources on the conversion date or the prior business day. This conversion rate may differ from rates in effect on the day of your transactions. We will not charge a conversion fee for transactions made in foreign currencies.
• Promo eGift Card is not redeemable for cash in any amount except when otherwise required by applicable law.
• Promo eGift Card cannot not be used for the purchase of another Marriott Gift Card or combined with any other promotional offers, provided, that Promo eGift Cards may be combined with certain rate promotions at Eligible Brands. 
• Promo eGift Card becomes inactive upon use of all Promo eGift Card value or upon the expiration date, whichever occurs first.
• Promo eGift Card may not be used for deposit, advance purchases or to secure or confirm a reservation.
• Each transaction, including any applicable federal, state or local taxes, will be debited against your Promo eGift Card balance. If a transaction exceeds the Promo eGift Card balance, the Cardholder must pay the remaining balance with another payment method.
• Promo eGift Cards cannot be reloaded; resold; exchanged for any other Card; used for payment outside of Eligible Brands and Marriott Bonvoy Boutiques; or used for unauthorized advertising, marketing, sweepstakes, promotional or commercial purposes.
• Promo eGift Cards may not be transferred, resold or regifted.
• Promo eGift Cards are not transferable by the intended recipient who was sent the Promo eGift Card by us. The intended recipient’s name shown on the Promo eGift Card must be present in order to redeem the Promo eGift Card at an Eligible Brand location.
• You agree to not use Promo eGift Cards in any manner that is unlawful, misleading, deceptive, unfair, or otherwise harmful to MIFS, Marriott or their respective customers. MIFS reserves the right, without notice to you, to void or deactivate your Promo eGift Card(s), suspend or terminate Cardholder accounts, request alternative forms of payment, suspend or terminate the use of your Promo eGift Cards, cancel or limit orders, and bill alternative forms of payment if we suspect Promo eGift Cards were obtained, used, or associated with a Cardholder account unlawfully, fraudulently, or otherwise in violation of these Terms.
• You may not redeem a Promo eGift Card if you are not the intended recipient. An example of when you are the intended recipient is if you received the Promo eGift Card as a gift from us. You are not the intended recipient if your name is not on the Promo eGift Card or if you fraudulently deceived the intended recipient into giving or selling you a Promo eGift Card (even if they willingly do so at the time of transfer).

• Neither MIFS nor any of its affiliates (collectively, the “Company”) is responsible for any lost, stolen, damaged or destroyed Promo eGift Cards, or if any Promo eGift Card is used without your permission.
• Safeguard your Promo eGift Card as it has value.  The Company will not restore any value on Promo eGift Card that was lost in any of the foregoing circumstances except as follows:

• To check Promo eGift Card balance, visit https://gifts.marriott.com/check-balance.
• To view Promo eGift Card transaction history, register Card on gifts.marriott.com/login.
• For Customer Service call 844-631-0593.
• To report an eCard that is lost, stolen, damaged, destroyed or used without your permission, visit gifts.marriott.com/login. 
  

• TO THE FULL EXTENT PERMISSIBLE BY LAW, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO PROMO EGIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE FULL EXTENT PERMISSIBLE BY LAW, IN THE EVENT A PROMO EGIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND MIFS’ SOLE LIABILITY, WILL BE THE REPLACEMENT OF THAT PROMO EGIFT CARD.

• Any disputes arising out of or related to the Promo eGift Cards or these Terms will be handled individually without any class action, and will be governed by, construed and enforced in accordance with the laws of the State of Maryland, United States, without regard to its conflicts of law rules. The exclusive jurisdiction for any claim or action arising out of or relating to the Promo eGift Cards or these Terms may be filed only in the state or federal courts located in the State of Maryland, United States.

• MIFS reserves the right to institute additional security and verification procedures at the time of Promo eGift Card redemption for fraud prevention and regulatory compliance purposes.
• All Terms are applicable to the extent permitted by law. If any of these Terms are deemed invalid, void, or for any reason unenforceable, that unenforceable term will be deemed severable and will not affect the validity and enforceability of any remaining Terms.